Working with a professional remodeler can mean the difference between a job well-done and a headache that won’t go away.
Have you ever heard the story about the DIY-ers who started a project but couldn’t finish it because they didn’t have the proper tools, training or follow-through? Or, the story about a friend who hired the least expensive contractor around, only to end up with a half-finished job?
We’ve heard just about every story under the sun and scratch our proverbial heads. Your home is probably your biggest asset, so why cut corners? If you invest wisely in your home – such as working with a professional – not only will you be improving the value, but you will have the enjoyment of living in a well-planned, beautiful space, tailored for your needs. Read more…
Feinmann Design|Build President and Certified Remodeler, Peter Feinmann recently found himself engaged in a lively and honest conversation with homeowners about the challenges they faced during a recent remodel.
Earlier this summer, I met a couple at a cookout who recently completed an addition and kitchen remodeling project on their home. As you can guess, they were happy with the end result but they were also unhappy with the process. This couple chose an Architect friend who developed the plans and then they hired a local Contractor. Well, that relationship didn’t work out at they expected. Even though both parties were earnest to make the project work during the planning phase, they approached the project differently and the client became the referee. As the project went into construction, the homeowners became increasingly frustrated by the small details that arose that the Architect had not fully developed. Now, this is not unusual even in a Design|Build Firm such as Feinmann. But these two companies did not have a previous relationship to interpret how to resolve these details. And the client was again the referee. The homeowners confided in me that no one really guided them through the cabinet selection, counter choices, lighting, paint colors and hundreds of other decisions they faced. They had hoped the Architect would do so and they expected the Contractor to help them out as well. But we are in the Great Recession and the Contractor bid the project pretty tight. He wasn’t using employees to save costs so he only used a framer and a finish sub-contractor, who also bid the project really tight. So when these clients wanted to stop and adjust some of the details, everyone wanted to move quickly so they could move on to the next job.
But I wonder if they got what they paid for. Could they have paid more money for a more professional coordination between the Architect and the Contractor instead of feeling frustrated that elements of their project did not turn out as expected? There are no real deals in the Design and Remodeling Business as you might find in a retail store. It is a service business but when people try to treat like it like a commodity business, it’s no wonder why they are so frustrated.
– Peter Feinmann